Your data is protected at nustar g. We never sell your personal information to third parties. Join Nustar G
We collect only what we need, protect it properly, and are transparent about how it's used. Here's everything you should know about your personal data on nustar g.
The key points before you read the full policy. The detailed sections below take precedence in all cases.
Name, contact details, payment info, and gameplay data — nothing beyond what's required to run a safe, compliant platform.
Your personal information is never sold to advertisers, data brokers, or any other commercial third parties.
All data is encrypted in transit and at rest using industry-standard protocols across our entire infrastructure.
You can access, correct, or request deletion of your personal data at any time by contacting our support team.
We comply fully with the Data Privacy Act of 2012 (Republic Act No. 10173) and all related implementing rules.
Privacy questions go to privacy@nustarg.com. We respond within 72 hours on business days.
This Privacy Policy explains how nustar g collects, uses, stores, and protects the personal information of players and visitors who use the nustar g website and gaming platform ("the Platform"). It applies to all personal data processed by nustar g in connection with the provision of its services to users in the Philippines.
At nustar g, we believe that privacy is a right — not a privilege. Filipino players entrust us with their personal information when they register, deposit, and play, and we take that responsibility seriously. This Policy is written plainly so you can understand exactly what we do with your data, without having to parse through dense legal language. If anything in this document is unclear, our team is available around the clock to answer questions.
By registering for and using the nustar g Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not create an account or continue to use the Platform.
Philippine Data Privacy Act: Nustar g processes personal data in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its Implementing Rules and Regulations issued by the National Privacy Commission (NPC).
Nustar g is an online gaming and sports betting platform operating under a valid licence for the Philippine market. For the purposes of the Data Privacy Act of 2012, nustar g acts as the Personal Information Controller (PIC) for the personal data of its registered players and website visitors.
All data processed by nustar g is handled in accordance with the principles of transparency, legitimate purpose, and proportionality as mandated by Philippine data protection law. Our designated Data Protection Officer (DPO) is responsible for overseeing compliance with this policy and can be reached at privacy@nustarg.com.
Nustar g collects personal data only to the extent necessary to provide a safe, functional, and legally compliant gaming platform. We do not collect data speculatively or for purposes beyond what is described in this Policy.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID details | At registration and during KYC verification |
| Contact Data | Email address, Philippine mobile number | At registration |
| Financial Data | GCash / Maya number, bank account details, transaction history | At deposit or withdrawal initiation |
| Account Data | Username, password (hashed), account balance, bonus status | At registration and continuously during platform use |
| Transaction Data | Deposit amounts, withdrawal requests, dates and times | With each financial transaction |
| Gaming Data | Bets placed, games played, session duration, wagering history | During active platform use |
| Device and Technical Data | IP address, browser type, device model, OS version | Automatically during platform access |
| Communications Data | Support chat transcripts, email correspondence | When you contact our support team |
| Verification Documents | Scanned/photographed government ID, selfie for liveness checks | During KYC verification process |
Every piece of personal data collected by nustar g is used for a specific, legitimate purpose. We do not use data for any purpose not described in this Policy without first obtaining your explicit consent.
We do not use your data for: Selling to data brokers, building advertising profiles for use by third-party advertisers, or any purpose unrelated to the operation of the nustar g Platform.
Under the Data Privacy Act of 2012, nustar g processes your personal data on the following legal bases:
Nustar g does not sell your personal data. We share data with third parties only in the limited circumstances described below, and only to the extent necessary for the specified purpose.
Our standard requirement for all third-party data processors: Every third party that processes data on our behalf is contractually required to process it only for the specified purpose, maintain appropriate security standards, and comply with applicable data protection law.
The nustar g Platform uses cookies and similar tracking technologies to maintain session state, improve performance, and (with your consent) understand how players use the Platform.
You can review and update your cookie preferences at any time via the cookie settings panel accessible from the footer of the Platform.
Nustar g retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to minimum retention periods required by law.
When data reaches the end of its retention period, it is securely deleted or anonymised in a way that prevents re-identification.
Protecting your personal data from unauthorised access, loss, or misuse is a core priority at nustar g. We apply a range of technical and organisational security measures that meet or exceed industry standards for online gaming platforms operating in the Philippines.
The Data Privacy Act of 2012 gives you specific rights over your personal data. Here's what those rights mean in practice at nustar g.
You can request a copy of the personal data nustar g holds about you at any time. We will provide this within 30 days in a readable format. Contact privacy@nustarg.com with the subject "Data Access Request."
If any personal data we hold about you is inaccurate or incomplete, you have the right to have it corrected. You can update most account details directly in your profile settings, or contact support for help with KYC-related records.
You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, where you withdraw consent, or where processing is unlawful. Note that legal obligations to retain certain records may limit this right in specific cases.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You can also object to processing carried out on the basis of legitimate interests in circumstances where your fundamental rights override those interests.
Where processing is carried out by automated means on the basis of your consent or contractual necessity, you may request your personal data in a commonly used, machine-readable format for transfer to another service provider.
Where processing is based on your consent — such as marketing communications — you can withdraw that consent at any time without affecting the lawfulness of any processing carried out before withdrawal. Unsubscribe links are included in every marketing message.
How to exercise your rights: Email privacy@nustarg.com or use the live chat in your account. We will acknowledge your request within 72 hours and respond in full within 30 calendar days. There is no fee for exercising any of these rights. If you believe your rights have been violated, you may lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
Privacy protection at nustar g isn't just a policy document — it's built into how the platform operates.
Every interaction between your device and nustar g travels over TLS-encrypted connections. Your login, your deposits, your account details — all encrypted in transit, all the time. We also encrypt sensitive stored data at rest using AES-256.
Identity verification is handled by accredited providers under strict data processing agreements. Your ID documents are used only to verify your identity — they are never stored indefinitely beyond legal requirements or shared with anyone outside the verification chain.
Nustar g only sends promotional messages to players who have explicitly opted in. Every message contains an unsubscribe link. You can also turn off all marketing communications instantly from your account settings — no waiting, no forms, no explanations required.
When we analyse how players use the Platform to improve it, we use aggregated and anonymised data. The analytics we run to improve page load times, game recommendations, and interface design cannot be traced back to you personally.
Nustar g maintains a designated Data Protection Officer, a Privacy Management Programme, and a Privacy Impact Assessment process for new features. Our compliance with the Data Privacy Act of 2012 is active and ongoing — not a one-time exercise.
We publish exactly how long we keep each category of data and why. When retention periods end, data is securely deleted. You are never kept in the dark about how long nustar g holds your personal information.
The nustar g Platform is strictly intended for individuals aged 21 and above. We do not knowingly collect, process, or store personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21 without parental consent and in violation of our age restrictions, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe a minor has created an account on nustar g, please contact support@nustarg.com immediately and we will investigate and act promptly.
The nustar g Platform may contain references to or integrations with third-party services, such as payment gateways and game providers. This Privacy Policy applies only to data processed by nustar g directly. Third-party services operate under their own privacy policies, and nustar g is not responsible for their data practices.
When you use GCash, Maya, BDO, BPI, or any other payment provider to deposit or withdraw, your transaction data is also handled by that provider in accordance with their own privacy policy. We encourage you to review the privacy policies of any third-party services you use in connection with your nustar g account.
The nustar g Platform primarily stores and processes data within secure data centres. In limited cases — such as where a third-party KYC or fraud-prevention provider operates servers outside the Philippines — your data may be transferred internationally. Where such transfers occur, nustar g ensures they are governed by contractual arrangements that provide data protection standards at least equivalent to those required under Philippine law.
You may request details of the specific safeguards applied to any international transfer of your personal data by contacting our Data Protection Officer at privacy@nustarg.com.
Nustar g reviews and updates this Privacy Policy periodically to reflect changes in our practices, the Platform's features, or applicable law. When material changes are made, we will post a notice on the Platform and, where the change affects your rights in a significant way, send notification to your registered email address.
The "Last updated" date at the top of this Policy reflects when the current version took effect. Continued use of the Platform after a policy update constitutes acceptance of the revised terms. If you do not agree with a material change, you may close your account and request deletion of your data before the effective date of the change.
Tip: Save or bookmark this page to stay current with how nustar g handles your data. We recommend reviewing the policy whenever you see the "Last updated" date change.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or need to report a privacy concern, you can reach our designated Data Protection Officer through the following channels:
Nustar g is committed to resolving all privacy concerns promptly and fairly. We'd rather you come to us first — but your right to escalate to the NPC is unconditional and we will never discourage or obstruct it.
Now that you know exactly how nustar g protects your personal information, join hundreds of thousands of Filipino players who trust the platform for their gaming. Register free — deposits start at ₱100.
Gaming should always be enjoyable. Nustar g provides deposit limits, loss limits, session timers, and self-exclusion tools accessible from any account. If gaming stops being fun, our responsible gaming tools and support team are here to help. Visit our Responsible Gaming page for resources and support. You must be 21 or older to play.